Human Resources Director
I approached USSGL to enquire if they could assist us with cleaning onsite as my cleaning team was failing and not cleaning my site to the level it required USSGL currently supply me with Security Guards to cover our Retail Park in Manchester,
(Lime Square Retail Park)
I approach Ops Director Darren Perkins who I liaise with on a regular basis and meet at least one a month or more if required to ask about cleaning services Within a couple of hours Darren had come back to me and confirmed he could assist and a quote for the job would be sent across by close of play The quote for cleaning was approved and Darren’s team was onsite after 2 days to commence with the cleaning services I cannot fault Darren, USSGL or the cleaning team they sent as the site was back looking shipshape within a matter of a day and a half.
Mellissa Goff, Dransfield Properties
Darren and his team supply security services to our site, cleaning from time to time so we approach them to see if we they could help us out with some mobile patrols on an adhoc basis as we reviewed there website ad this was a service that was listed.
We approached them to discuss and share our requirements Darren was able to assist and quickly mobilized the service whereby USSGL now look after a number of properties on our behalf, the services consist of the following
- Lock / unlock services
- Mobile patrols
- Alarm response
- Internal / external patrols
To demonstrate the service USSGL setup a group whereby the patrolling team share time on / off site, photos of each of the sites they visit during the AM / PM times which is great as this allows us to share with our tenants should they ever have questions around these
services I would have no problem giving USSGL more business going forwards.
Graham Hughes, MCR Properties
Security Case Study
Universal Support Services Group were asked to provide static guards on a site in South Manchester as they had suffered several break ins over the past 12 months. in order to make sure the customer was getting the best security solution we visited the customer to conduct a thorough survey and risk assessment.
While looking at the patterns of criminality we were able to recommend a more cost-effective security solution by offering a leased portable Solar CCTV camera arrangement with a mobile patrol service. The customer liked the idea of the system proposed and also the saving of £3,000.00 over a 6-week contract.The installation was quick and painless in accordance with our proposal. The portable mast
had audio and acted as an excellent deterrent for criminality.
The customer did not receive any more criminality over the remainder of the contract and was extremely happy with the solution we provided. So much so that he is now using that same solution on a number of his other sites.Lanes, Lanes Construction
Pro Sentry is London based company, Providing their services in and around London to their prestigious customers.
Universal Support Services Group were asked to provide waking watch services on a site in Central Sheffield as they had instructed from Yorkshire council to deploy fire marshal on the residential building because unclassified cladding quality. in order to make sure the customer was getting the best security solution we visited the customer to conduct a thorough survey and risk assessment our management take on board all the instructions, safety of resident’s procedures.
We deployed 3 Fire Marshals in day and 3 Fire Marshals in night and we have make procedure for our fire marshals to report every 30 mins to our 24/7 control room and during the patrol of building ensure that each patrol carry out with geo tagging. Our management visit on very weekly basis to give our guards training.
The customer is happy from our service and had a good feedback in returns to that they have 2 more sites comes ferns mill in Leeds and circle house in Liverpool.Azeem, Pro Sentry