Universal Support Services Group (USSG) Ltd, Company No. 10289772
sales@ussgl.co.uk +44 330 341 2124
Home / Our policies
Statements of intent

Our policies

Below are the general statements of intent for the policies that govern how USSG operates. They set out our position in plain terms so you can see where we stand before asking for anything.

The full controlled documents sit under our ISO 9001 quality management system. Each has a named owner, a version number and a review date, and the current version is issued on email request to sales@ussgl.co.uk.

Why the full documents are not published here

A controlled document has a version number for a reason. Published files go out of date, get downloaded, and then circulate long after they have been superseded, which is worse than not publishing them at all. Requesting the document means you receive the version that is current on the day you ask, with its issue date on it.

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Document control

How these are kept current

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Requesting documents

What to ask for

Email sales@ussgl.co.uk naming the documents you need. For a tender or pre-qualification, tell us the framework and we will send the set rather than make you ask item by item.

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Request the policy set

Working on a tender or an audit?

Tell us what your procurement team needs and we will supply it in writing, including certificate numbers and expiry dates.

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