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USSG

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USSG · London security enquiries

Security services
in London

Plan manned guarding, key holding and alarm response for your London premises. USSG reviews your building, required hours and access arrangements before agreeing the duties, staffing and start date.

SIA Approved Contractor: Security Guarding & Key Holding · 24/7 support

One building, clearly agreed duties

Choose the cover your premises need

A reception desk, a shared building and an unattended property each need a different brief. Decide whether the priority is an officer on site, an alarm-response arrangement or guarding for a defined project period.

Security officer beside office reception access gates

Manned guarding

Discuss reception security, visitor checks, patrols and incident reporting during agreed shifts. Specify the entrances, floors and areas within the officer’s assignment.

View manned guarding services
Security officer checking a commercial property entrance

Key holding & alarm response

Agree how keys, alarm activations and authorised access will be handled. Identify who can approve attendance, provide access instructions and receive the report.

View key holding and alarm response
Security officer checking an entrance to a vacant commercial property

Project & vacant property guarding

Discuss cover during refurbishment, a change of occupier or a period when premises are empty. Confirm contractor access, restricted areas and the duties required while work is underway.

Explore property and site guarding

Service illustrations; not photographs of London assignments.

Agree who is responsible

Separate tenant duties from building-wide security

If your London office sits within a larger managed building, your security brief needs to fit the existing arrangements. Confirm what the landlord or building team already handles before commissioning additional cover.

Responsibilities to settle before the assignment begins
Part of the assignmentQuestion to resolveWhat to record
Reception and shared entrancesDoes your assignment cover the whole building or only your premises?The entry points and areas included, with the responsible building contact.
Visitors and access permissionsWho can approve a visitor or issue permission for restricted areas?Authorised contacts and the agreed sign-in or access-check procedure.
Contractors outside normal hoursWho confirms a booking and allows entry after staff leave?The approval route, access window and any escort requirement.
Alarms and keysWhich alarms and doors belong to your premises rather than shared areas?The key handover, relevant alarm contacts and attendance instructions.
Reports and escalationWho should receive routine reports and urgent concerns?Named recipients, escalation contacts and the required reporting format.

Do not buy two services to cover the same undefined duty

Review any existing building security before requesting additional manned guarding. For unattended periods, compare the need for an officer on site with an agreed key holding and alarm-response service. Set clear boundaries between providers and contacts.

London service enquiries

Tell us the building, postcode and entrance

Contact USSG about a site in central London or another part of Greater London. Include the full address and postcode, rather than a borough name alone, so the team can assess the actual requirement.

  • Central London enquiries
  • Greater London enquiries
  • Individual site assessment

If reception, service access and vehicle access are in different places, identify each one. For a property managed by a landlord or managing agent, explain who can authorise entry and approve the security instructions.

For several London premises, send a separate brief for each address. Shared reporting can be discussed, while duties and availability are confirmed site by site.

The map is a London area reference. It is not an office location, deployment radius or guaranteed attendance-time map.

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London · geographic reference.
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Prepare before deployment

From a London site brief to agreed cover

Staffing and a start date are confirmed against the actual requirement. Access permissions, site instructions and the reporting route need to be ready for the assignment.

  1. Step 01

    Define the premises

    Send the London address, site type, requested hours and start date. Describe what is already covered by a landlord or another provider.

  2. Step 02

    Review responsibilities

    Discuss duties, building access and escalation contacts. A site assessment is arranged where appropriate to clarify the requirement.

  3. Step 03

    Agree scope and price

    Confirm officer numbers, shifts, attendance terms, reporting and applicable charges, with a proposed start date subject to availability.

  4. Step 04

    Prepare the assignment

    Agree key or access arrangements and site instructions before deployment. Your service plan sets out the contacts for 24/7 support.

SIA Approved Contractor logoISO 9001 quality management certification logo

Check the approval behind the proposed service

USSG holds SIA Approved Contractor Scheme approval for Security Guarding and Key Holding. Security assignments are delivered by directly employed, SIA-licensed officers screened to BS 7858 before deployment.

Review current evidence and the relevant certification scope before appointing your provider.

View USSG accreditations and supporting information
Company evidence

Understand who you are appointing

USSG has operated since 2016. Review our management information, relevant credentials and documented company work alongside the proposed specification for your premises.

Our case studies describe work for Costco and Stay Belvedere Hotels Ltd in the locations identified in each project. They are company examples, not evidence of a London assignment unless the project explicitly identifies it.

Meet the USSG management team
Explore documented security projects
  • Review current credentials for the service being quoted.
  • Identify who owns each operational responsibility.
  • Agree reporting and escalation before the start date.
Quote against a clear brief

What determines the cost of London security?

The assignment drives the price: officer numbers, hours, duties, site requirements and contract duration. State any reception, patrol or access responsibilities that must be included so the quote reflects the work.

For key holding and alarm response, clarify holding fees, call-out charges and additional attendance. For several properties, ask for the scope and charges for each site so differences remain visible.

Request a London security quote

Send a brief covering these points

  • Building address, postcode and the entrance to use.
  • Required hours, days and proposed start date.
  • Landlord, managing agent and tenant responsibilities.
  • Existing security, alarms and access permissions.
  • Reporting needs and your nominated site contact.
Before you appoint a provider

London security questions

Answers about managed buildings, multiple properties, access duties and availability.

What security services can I request in London?

You can enquire about manned guarding, key holding and alarm response for London premises. Guarding duties may include reception security, visitor checks, patrols and cover for vacant or project sites. USSG confirms scope and availability after reviewing the requirement.

Can USSG work alongside existing building security?

Yes, you can discuss additional cover alongside existing arrangements. Explain which duties belong to the landlord, managing agent or current provider. The assignment should identify the areas covered, approval contacts and escalation route so responsibilities are clear.

Can I request cover for more than one London property?

You can submit a multi-site enquiry. Provide a separate address, hours and duty brief for each property. Reporting arrangements can be discussed across the requirement, while staffing, access instructions, charges and availability are confirmed for each site.

Does key holding replace a guard at the building?

Not automatically. Key holding and alarm response provide an agreed arrangement for keys and alarm activations. A guard remaining at reception or patrolling throughout a shift is a separate on-site requirement. Specify which duties you need before choosing the service.

Can you arrange out-of-hours contractor access?

You can request this as part of the proposed assignment. Identify who authorises the contractor, the approved entry window and any restrictions or escort requirements. The duties and any additional attendance charges must be agreed before the work is included.

Are security officers licensed and screened?

USSG security assignments use directly employed, SIA-licensed officers screened to BS 7858 before deployment. The company holds SIA Approved Contractor Scheme approval for Security Guarding and Key Holding. Current supporting information is available on the memberships and accreditations page.

How quickly can a London assignment start?

The start date depends on suitable staffing, the agreed duties and readiness of the site arrangements. Send the required date and hours when you enquire. USSG confirms the start date before booking; this page does not promise immediate deployment or a fixed arrival time.

How do I discuss a London security requirement?

Call 0330 341 2124 or use the contact page with the site postcode, required hours and duties. General office hours are Monday to Friday, 09:00–17:00. USSG provides 24/7 support; existing clients should follow the contact arrangements in their service plan.