SIA Approved Contractor · Operating since 2016
Protecting people. Perfecting places.
USSG provides manned guarding, key holding and alarm response, commercial cleaning and facilities support for organisations, sites and properties across the UK.
Security assignments are delivered by directly employed, SIA-licensed officers screened to BS 7858 before deployment. Cover, hours and reporting are agreed after a site assessment.
2016
OPERATING SINCE
Incorporated and trading under the same company number.
3
UK OFFICES
Stockport head office, London and Cardiff regional teams.
6
ACCREDITATIONS HELD
Each independently verifiable, listed below.
24/7
OPERATIONAL CONTACT
A route to the operations team outside office hours.
SECURITY & FACILITIES SERVICES
Based in Stockport, Greater Manchester, USSG supports organisations across the UK with manned guarding, key holding and alarm response, and commercial cleaning. We also discuss event security requirements and arrange specialist waking watch and K9 security support through trusted suppliers, subject to suitability and availability.
Need security officers on site? USSG provides manned guarding for commercial premises, construction sites and retail environments. Duties such as access control, site patrols and incident reporting are agreed around your premises, operating hours and security requirements.
Explore manned guarding
Need help when an alarm activates or access is required out of hours? USSG provides key holding and alarm response under an agreed site procedure covering controlled key access, attendance, escalation and reporting after each call-out.
View key holding and alarm response
Need a reliable workplace cleaning programme? USSG provides commercial cleaning planned around your operating hours and site standards. Cleaning schedules define the areas, tasks and frequency required to maintain offices, shared spaces and other business premises.
Explore commercial cleaning
Planning a corporate event, exhibition or outdoor gathering? Discuss event security with USSG, including entry management, crowd movement and incident escalation. Staffing, role-specific licensing requirements and delivery arrangements are confirmed before any booking.
Discuss event security
Need temporary waking watch support for a building? USSG can arrange specialist suppliers where the building’s fire safety assessment identifies a requirement. Patrol duties, alarm-raising procedures and escalation arrangements must follow the agreed building-specific fire safety plan.
Discuss waking watch support
Considering security dog patrols for a construction site, vacant property or commercial premises? USSG can arrange K9 security through specialist suppliers. Site suitability, handler credentials, patrol areas and public access are reviewed before deployment arrangements are agreed.
Discuss K9 security support
HOW THE ARRANGEMENT WORKS
USSG starts with a site assessment. We discuss your service requirements, site risks, operating hours, access arrangements and reporting needs before confirming support we can staff and manage properly.
We understand your site, priorities, risks and operational requirements.
We agree the scope, cover, hours, responsibilities and site procedures.
We assign the appropriate people and begin delivery against the agreed plan.
We provide clear reporting and review the arrangement as your needs change.
MEMBERSHIPS & ACCREDITATIONS
USSG holds security, quality, workforce and information-security credentials relevant to the services we provide. Current membership information, certification evidence and verification details are available on our memberships and accreditations page.
INDUSTRIES AND SITE TYPES
USSG provides security, commercial cleaning and facilities support for operational sites across the UK. Requirements are assessed around the risks, access arrangements, operating hours and service standards at each location.
Don’t see your sector? Tell us about your site and operational requirements.
Discuss your site requirementsWHERE WE OPERATE
Based in Stockport, Greater Manchester, USSG provides security guarding, key holding and alarm response, commercial cleaning and facilities support across the UK. Coverage and staffing are confirmed following a site assessment.
Support coordinated from our head office.
Cover planned around your site's requirements.
Locations listed are enquiry areas, not additional offices. Contact us to confirm availability for your site.
Explore the areas we serve
PROOF, NOT PROMISES
When appointing a security, cleaning or facilities provider, evidence matters. USSG provides clear information about relevant approval, workforce screening, quality management and agreed reporting arrangements.
USSG holds SIA Approved Contractor Scheme approval for its relevant approved activities. Approval details are available to review.
Security assignments are delivered by directly employed, SIA-licensed officers screened to BS 7858 before deployment.
USSG maintains ISO 9001 certification for the certified scope of its quality management system.
The agreed service plan sets out clear assignment instructions, responsibilities, reporting and escalation arrangements.
WORK DELIVERED
USSG’s case studies document manned guarding for Costco Wholesale and accommodation security for Stay Belvedere Hotels Ltd (SBHL). They explain how on-site security was arranged around retail operations, access control and the needs of residents, customers and staff.
RETAIL & WHOLESALE
USSG provided uniformed security personnel for Costco’s retail warehouse operations. The arrangement combined a visible security presence, patrols and access control with customer assistance and incident reporting.
HOTELS & ACCOMMODATION
USSG deployed on-site security teams for SBHL’s hotel accommodation. The arrangement included round-the-clock security, visitor checks and access control, with an emphasis on respectful interaction and conflict de-escalation.
USEFUL ANSWERS BEFORE YOU ENQUIRE
Before appointing a provider, understand how the service works, what checks to make and what your site needs. Explore our latest security and facilities articles.
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Read articleSTART WITH A SERVICE ASSESSMENT
Contact USSG with your site location, the support you need and your operating hours. We discuss your requirements and, where appropriate, arrange a site assessment before confirming the scope, cover and reporting arrangements.
Explain your security, key holding, cleaning or facilities support requirement.
Include the location, operating hours, proposed start date and relevant access needs.
We review the requirement with you and confirm whether a site assessment is appropriate.
CLIENT FEEDBACK
“The security personnel were not only vigilant and proactive in their duties but also courteous and approachable, making our employees, residents and clients feel safe and secure.”
FREQUENTLY ASKED QUESTIONS
Find answers about our company, service coverage, credentials and enquiry process. For detailed service information, explore the relevant service page.
No. Universal Support Services Group Ltd (USSG) provides security, commercial cleaning and facilities support. Our core services include manned guarding, key holding and alarm response, and commercial cleaning. Explore our security and facilities services to find the support relevant to your organisation.
USSG is based in Stockport, Greater Manchester, and supports organisations across the United Kingdom. Availability depends on the location, service and staffing required; arrangements are confirmed before work begins. See our UK service coverage for more information.
USSG holds SIA Approved Contractor Scheme approval for Security Guarding and Key Holding. This approval applies to those activities, not automatically to every service the company offers. Review our memberships and accreditations for the relevant approval information.
Yes. You can include security, cleaning and facilities requirements in one enquiry. USSG assesses the scope of each requirement before confirming what can be staffed and managed properly. Where a requirement falls outside what we can staff properly, we say so.
Our published case studies include manned guarding for Costco Wholesale and accommodation security for Stay Belvedere Hotels Ltd (SBHL). They describe particular service arrangements, rather than guaranteeing the same results for every site. Explore our client case studies.
Share your site location, the services needed, operating hours, proposed start date and contact details. You do not need a finished specification to start the conversation. USSG will discuss the requirement and whether a service assessment is appropriate.
