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USSG

Security, cleaning & facilities enquiries

Contact USSG

Tell us about your site and the support you need. Speak to our team about security, commercial cleaning or facilities services for your organisation.

Start a conversation

What does your site need?

Include your site town or postcode, the service you need, your preferred start date and the hours of cover. If you manage several locations, let us know.

Please do not include alarm codes, passwords or confidential security instructions.

Your details will be used to respond to your enquiry. Read our Privacy & Data Protection Policy (PDF, opens in a new tab). Prefer email? Write to sales@ussgl.co.uk.

Our locations

Find our offices

Our head office is in Stockport, with regional addresses in London and Cardiff. Please contact us before visiting so we can confirm the right location and arrangements.

Head office

Stockport

Unit NG6
Houldsworth Street Business & Arts Centre
Stockport, Greater Manchester
SK5 6DA, United Kingdom
Get directions →

South regional office

London

Kemp House
152 City Road
London
EC1V 2NX, United Kingdom
Get directions →

Wales office

Cardiff

4th Floor
14 Museum Place
City Centre, Cardiff
CF10 3BH, United Kingdom
Get directions →

Stockport head office
Unit NG6, Houldsworth Street Business & Arts Centre, Stockport, SK5 6DA.

Get directions →

Existing clients

Support for your current service

Contact your account manager for questions about your contract. For an operational issue outside office hours, use your agreed contact route or call 0330 341 2124.

Please call for urgent operational matters rather than relying on an online enquiry. If anyone is in immediate danger, call 999.

New enquiries

Help us understand the brief

  • Your site location and type of property.
  • The service, days and hours you require.
  • Your proposed start date and contract duration.
  • Any tender deadline or documents you need.

We can discuss the scope, clarify access requirements and confirm the next steps. Availability and mobilisation arrangements depend on the service and location.

Explore your options

Services you can enquire about

Read about the options below or describe the support you need in your message.

Keyholding & alarm response

Talk through access arrangements and the support you require when an alarm activates.

Explore keyholding →

Before you contact us

Enquiry questions

Share the information relevant to your site so the team can direct your enquiry.

How do I request a quote?

Use the enquiry form, email sales@ussgl.co.uk or call 0330 341 2124. Include your site location, required service, working hours and preferred start date.

When is the office open?

Office hours are 9am to 5pm, Monday to Friday, UK local time. Operational support for live contracts is available 24/7 through the agreed contact arrangements.

Can I ask about more than one site?

Yes. Include the locations and services you are considering. The team can discuss the requirements and confirm coverage for each site.

Can I request procurement documents?

Yes. Tell us which policies, certificates or insurance documents your procurement team needs and include any submission deadline. You can also browse our company policies.

Universal Support Services Group (USSG) Ltd
Company number 10289772. View the Companies House record →