USSG Company Profile
Security guarding, key holding and commercial cleaning for UK organisations.
Get to know the company behind your service: our Stockport base, core capabilities, approach to site delivery and independently verifiable credentials.
Established 2016 · SIA Approved Contractor for Security Guarding and Key Holding
- 2016
- Year incorporated
- Stockport
- Greater Manchester head office
- UK coverage
- Subject to agreed site arrangements
- 24/7 Support
- For live service contracts
Who is USSG?
Universal Support Services Group (USSG) Ltd is a UK security, cleaning and facilities support company incorporated on 21 July 2016. Our head office is in Stockport, Greater Manchester.
We work with organisations that need reliable people and clearly defined service arrangements for their premises. Our core services are security guarding, key holding and alarm response, and commercial cleaning.
A useful service starts with the site itself: who uses it, when it operates, how access is managed and what needs protecting or maintaining. These requirements shape the scope, staffing and reporting agreed with each client.
Meet our leadership and support team
The people behind USSG
Our leadership and support team brings together company management, commercial development, operations and human resource consultancy.
Ali Arain
Owner & CEO
Ali established USSG in 2016. As Owner and Chief Executive Officer, he leads the company’s overall direction, with day-to-day management led by the Managing Director.
Rashid Baig
Managing Director
Rashid leads the day-to-day management of USSG, connecting business priorities with operational delivery and team coordination.
Operations, commercial and people support
Gareth Howells
Chief Commercial Officer
Atiq Malik
Chief Operating Officer
Rose Ackers
Human Resource Consultant (HRC)
Kevin Blackmore
National Operations Manager
What does USSG provide?
Choose the service that matches your operational need. Each service is scoped around your premises, operating hours and agreed responsibilities.
Security Guarding
A visible security presence for commercial buildings, construction sites, retail premises and other operational locations. Duties may include access checks, patrols and incident reporting, as set out in the site instructions.
Explore manned guarding
Key Holding & Alarm Response
An agreed process for key custody, alarm notifications, attendance and escalation. Site access information and client contacts are established before service begins.
Explore key holding
Commercial Cleaning
Cleaning programmes built around the way your premises are used. Tasks, frequency and quality checks are agreed to support consistent workplace standards and minimise disruption.
Explore commercial cleaningAdditional facilities or specialist requirements are assessed separately. The delivery arrangements and any specialist partners are confirmed within the agreed scope.
How is your service organised?
Clear instructions and practical reporting give both your team and ours a shared understanding of the work.
Understand the site
Review your location, access arrangements, operating hours, risks and service priorities.
Agree the scope
Define duties, hours, responsibilities, escalation contacts and the reporting you need.
Prepare for delivery
Confirm staffing and relevant checks, site instructions and the handover arrangements.
Review performance
Use agreed reporting and client feedback to address issues and review changing requirements.
People prepared for the assignment
Security assignments need more than a rota. Relevant licensing, workforce screening and site instructions form part of preparation, alongside clear arrangements for reporting incidents and escalating concerns.
For cleaning, the specification should identify the areas, tasks and frequency required, with suitable working methods and agreed quality checks. This gives the client and the delivery team a shared standard to work towards.
Company credentials, with verification links
USSG is listed on the SIA Approved Contractor register for Security Guarding and Key Holding. The reference is UNSUSEGR01.
For procurement, check the relevant activity, certificate scope and current validity. Company approval and an individual officer’s SIA licence are separate checks.
Our credentials page brings together supporting information. Ask us for the documents relevant to your proposed contract.
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SIA Approved Contractor record
Verify the approved activities and current approval period directly with the regulator.
Check the SIA register -
Legal company record
Check incorporation, registered details and public filings for company number 10289772.
Check Companies House -
Memberships and accreditations
Review the evidence and scope associated with our listed credentials.
View credentials and supporting information
Review our credentials
The following credentials are listed in USSG’s published directory. Each has its own purpose and scope; the linked evidence page provides certificate information and verification routes.
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SIA Approved Contractor
Approval
Security Guarding and Key Holding.
ACS reference UNSUSEGR01.
Check SIA record
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ISO 9001:2015
Quality management
Certificate 237505. Review the certified
activities and scope.
Search UKAS CertCheck
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COP 119
Labour provision
Certificate 269700. A labour provision code of
practice, separate from BS 7858 screening.
Verify with issuer
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Constructionline Gold
Supplier membership
Supplier reference 1213152. Procurement
information and supplier assessment.
Review evidence
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BICSc Corporate Member
Professional membership
Membership reference 16015852. Corporate membership,
separate from individual qualifications.
View BICSc listing
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SafeContractor
Health and safety assessment
Reference KF8996. Review the activities
within the assessed scope.
Review evidence
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Cyber Essentials
Cyber security assurance
Review the current certificate and
its organisation scope.
Search certificate register
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ICO Registration
Statutory registration
Reference ZA799825. Data protection fee registration,
not a compliance certification.
Search ICO register
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NASDU Associate Company Member
Professional membership
Reference C/0526. Associate membership, not
inspected-company status. K9 work is arranged
through specialist suppliers.
View membership directory
Certificates and memberships are subject to renewal. Check the current record and applicable scope for your contract; a logo alone is not proof of current approval.
Organisations we have worked with
A selection of organisations from USSG’s client portfolio, spanning student accommodation, retail, hospitality and property management.
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Vita Student -
Costco Wholesale -
Centrick -
MCR Group -
OYO -
McDonald’s -
Knight Frank -
M Core -
The Lowry -
LCP -
GWR
These names represent previous or current client relationships. The service, location and contract period differ between assignments.
Protecting people. Looking after premises.
Our purpose is to help clients maintain safe, welcoming and well-managed environments. The way we communicate and take responsibility matters alongside the work completed on site.
Professional conduct
Represent the client’s premises respectfully, follow the assignment instructions and take concerns seriously.
Clear responsibilities
Make it clear who owns each task, how issues are reported and when a decision needs to be escalated.
Practical improvement
Use service reviews to identify recurring problems and agree changes that suit the way the site operates.
Support shaped around your premises
Different sites need different routines. A retail entrance, an office reception and an active construction site each require their own access arrangements, instructions and service priorities.
- Construction site security
- Retail security
- Office security
- Logistics
- Education
- Managed properties
Stockport base. UK service enquiries.
Our head office is in Greater Manchester. We assess enquiries from organisations across the UK and confirm availability for the specific location and service required.
For a single site or a multi-site contract, share your postcodes, required hours and intended start date. Staffing, attendance and support arrangements are confirmed during assessment.
Explore our service areasCompany profile FAQs
Answers to common questions when assessing USSG as a service provider.
Who leads USSG?
Ali Arain is USSG’s Owner and CEO. Rashid Baig is Managing Director. The wider team includes Gareth Howells, Chief Commercial Officer; Atiq Malik, Chief Operating Officer; Rose Ackers, Human Resource Consultant (HRC); and Kevin Blackmore, National Operations Manager.
What is USSG’s registered company name?
USSG’s registered name is Universal Support Services Group (USSG) Ltd. The company number is 10289772, and it was incorporated on 21 July 2016.
Where is USSG based?
USSG’s head office is at Unit NG6, Houldsworth Street, Business & Arts Centre, Stockport, Greater Manchester, SK5 6DA. UK service availability is confirmed for each location and requirement.
Which services are covered by USSG’s SIA approval?
The SIA Approved Contractor register lists USSG for Security Guarding and Key Holding under reference UNSUSEGR01. This approval does not cover every service a company may offer.
Does USSG offer 24/7 support?
USSG provides 24/7 support for live service contracts, with contact and escalation arrangements agreed for the site. General office hours are Monday–Friday, 09:00–17:00.
What information is needed for a quotation?
Provide your site location, the service required, operating or cover hours, intended start date and any access or reporting requirements. USSG will assess the scope before confirming a service proposal.