People · Communities · Environment
Responsible service starts with the decisions we make every day. At USSG, our priorities are to support our people, contribute to our communities and manage the environmental impact of our work.
Our approach
Security, cleaning and facilities services affect the people who work in a building and the communities around it. Our social value approach connects these everyday responsibilities with the needs of our employees, clients and local organisations.
A respectful workplace helps people do their jobs well. Our priorities include safe working, fair treatment and opportunities to develop.
We value the relationships built through our work and the opportunity to support local needs alongside our services.
Our focus is on practical decisions about resources, travel and the way work is organised, supported by our published reporting.
Beyond the contract
Our commitment to social responsibility extends beyond the sites we look after. We recognise the contribution of local charities, schools and organisations that help people access support and opportunity.
Our Social Value Report covers the accounting year July 2024 to June 2025. Use it to explore the reporting for that period, or speak to us about a community initiative relevant to your organisation.
Sustainability in practice
Environmental responsibility needs a practical place in service planning. The location of a site, its opening hours, materials and maintenance needs all influence the choices available.
When discussing commercial cleaning or wider facilities services, we can review the working arrangements relevant to your buildings and the information your procurement team needs.
Our sustainability and social value strategy brings together social, environmental and commercial considerations. We aim to encourage diversity and inclusion, support physical and mental wellbeing, and build constructive relationships with local organisations.
Carbon reporting gives us a basis for reviewing our approach and planning improvements. Read the published Carbon Reduction Plan for the targets, scope and actions set out in the document.
Read our environmental reports →
Policies you can read
Read the policies relevant to your team or contract. Each document opens as a PDF in a new tab.
For a contract review, read these policies alongside the relevant memberships and accreditations. A policy explains our approach; the service proposal sets out the work agreed for your site.
Responsible business
USSG is committed to opposing modern slavery and human trafficking. Our approach centres on fair labour practices, responsible recruitment and awareness of exploitation risks in our operations and supply chain. Respect for people should inform working relationships and the way suppliers are selected and managed.
For procurement checks, ask our team for the current modern slavery statement and supporting information relevant to the proposed service.
Further guidance: GOV.UK modern slavery resources → and HSE guidance on managing health and safety →.
Documents and reporting
These documents let clients and procurement teams review our published information in more detail. The reporting period is shown with each report.
For clients and procurement teams
Tell us what matters to your organisation, whether that is employee wellbeing, environmental reporting or community involvement. We can discuss relevant requirements alongside the scope of your security, cleaning or facilities contract.
Explore our manned guarding, keyholding and alarm response and commercial cleaning services.
Our working approach
Experience matters. So do the daily details: how we communicate, how our teams represent you and how clearly the work is organised.
USSG brings experience of planning security services around different buildings, organisations and working environments. We start with the practical requirements of the site.
Learn about USSG →Open communication helps clients understand the service, raise concerns and agree the next step. Clear responsibilities and reporting arrangements belong in the contract brief.
Speak to our team →The people working at your premises help shape a visitor’s first impression. A professional appearance, courtesy and awareness of the site matter alongside the assigned duties.
Explore manned guarding →Our focus is on organised delivery, clear instructions and work that reflects the agreed scope. Relevant policies and credentials help clients review the business behind the service.
Review our credentials →Some requirements call for specialist support. We discuss the scope and delivery arrangements, including specialist suppliers where appropriate, rather than treating every assignment as the same.
Explore our services →We aim to understand your priorities and put them at the centre of the working relationship. That includes how our teams interact with your employees, visitors and wider community.
Discuss your priorities →Community and opportunity
At USSG, we believe in giving back to the community alongside delivering our services. Our community support includes Stockport Foodbank, Eden Girls’ Leadership Academy and Greenside Primary School.
Charities, schools and employment services have different roles. Below, we distinguish community support from employment-related connections.
Education and community support
Education and community support
Employment service
Community food support
Your questions
It means considering how our work affects employees, clients and communities, alongside the service being delivered. Our priorities include people, community involvement and environmental responsibility.
The Social Value Report for the accounting year July 2024 to June 2025 is linked in the reports section on this page. Open the PDF to review the reporting for that period.
This page links to the Carbon Footprint Assessment Report for base year 2026 and the Carbon Reduction Plan. Refer to those documents for their scope, methodology and stated commitments.
The policy section links to health and safety, quality, TUPE, privacy and data protection, values and mission, and flexible working documents.
Yes. Contact USSG with the proposed service, site requirements and the social value or sustainability information needed for your procurement process. The team can discuss the requirements and relevant supporting documents.
